Five steps. We track each.

You open Smećomap → tap 'Report pin' → your phone opens the native camera. You photograph the location (max 5 photos) — GPS is picked up automatically in the background. Photo + GPS is the minimum needed.

• ·No account, no registration.
• ·Email is asked only at the very end, as a magic link.
• ·Dual EXIF flow: the public version is stripped, the original stays only for moderators.

Waste type (10 categories — from municipal to medical), size (small / medium / large / huge), description if you want. Everything else (municipality, coordinates, date) is automatic.

• ·If GPS signal is missing: drag the pin on the map manually.

A volunteer moderator reviews the photos, checks if it's actually waste (a real dumpsite versus a sidewalk trash can). If everything checks out, the pin becomes public and moves to 'forwarded' status alongside a PDF report for the relevant public utility.

• ·Rejection reasons: false report, duplicate, not waste, personal data in photo, other.
• ·Bulk actions are scope-restricted (same municipality + same type ≤ 50 pins).

Admin generates a PDF report with all details — coordinates, classification, photos — and emails the public utility. A mailto link with pre-filled subject and body; the admin attaches the PDF manually.

• ·We don't auto-send email — every utility has its own spam-filter whitelist process.
• ·Each report gets a unique number the utility can reference.

The pin moves publicly: forwarded → in progress (if the utility responds) → cleaned (when an after-photo proves it). The reporter gets an email on every status change. If 30 days pass with no action — the pin auto-moves to 'ignored' and the municipality lands on the 'wall of shame'.

• ·An after-photo is required before the 'cleaned' transition.
• ·A cron job runs the auto-ignored task at 03:00 UTC daily.